Company Bio
Steri-Clean Inc and 1-800-HOARDERS.COM was established in 1995 to assist individuals known to be suffering from the disorder known as “HOARDING”. With millions of hoarders throughout the nation, it became our goal to provide assistance to these individuals in any way we could. While helping hoarders throughout California restore their homes and lives, we understood the need to reach out to others throughout the nation that were also in need of assistance. To accomplish this, Steri-Clean Inc developed a weekly online hoarding support group that features experts in the field of hoarding, therapists, and hoarders that participate in discussions of how to help address the issue of hoarding. Steri-Clean Inc also developed a national database of reputable hoarding cleanup companies that we can refer you to if the help you need is outside of our service area.
Steri-Clean Inc began as a home based business, but has quickly grown into a corporation with multiple offices throughout California. Our rapid growth is due in large part to the exceedingly high standards of service of which we pride ourselves on, as well as the strong ethics, integrity, and honesty that our company values thrive upon. Steri-Clean Inc continues to exceed our already high standards by serving as the most experienced, knowledgeable and educated hoarding cleanup company in the nation. Our services have been featured by television shows, documentaries, newspapers and local news specials in highlighting our work that is unparalleled within the industry. Why? Because we are truly the best when it comes to addressing the issue of hoarding. Our employees all experience a rigorous training program that involves not only the psychology of hoarding, but also the compassion, understanding and patience that is needed to guide our clients towards living a better life that is physically and emotionally free of clutter.
Steri-Clean Inc now sees 15-20 hoarding clients per week. Below are some photos of our facilities: our office, our training room, and our fleet of vehicles. We take pride in where we work, and we take even more pride in our work itself!
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CORPORATE OFFICE HEADQUARTERS Our corporate office, located in Southern California, is the headquarters for all of our operations and the hub for our hoarding educational workshops and training. Our corporate office houses the central call center for all of California, as well as for the nationwide 1-800-HOARDERS help line. The corporate office for Steri-Clean, Inc. handles all the billing, marketing, procurement, Human Resources, operations and franchising. TRAINING ROOM Our training room is utilized to train new employees on the psychology behind hoarding, different types of hoarding behaviours, the unique approaches to working with hoarders, the procedures involved in cleaning a hoarders home, and what to look for when recovering items to be kept (items of sentimental and monetary value and other items of importance to the client). Our training room is also used for monthly training updates in the ongoing process of education for all of our employees. In conjunction with training, our training room is used to host the monthly San Bernardino County Hoarding Task Force Meetings. These meetings are a collaboration of city and county employees and private companies that attend in an effort to further educate and inform those involved in the hoarding remediation industry, as well as how to better help hoarders through harm reduction. These meetings are open to all individuals interested in gaining information on hoarding. We have even had individual hoarders attend the task force meetings in an effort to better understand the disorder known as hoarding. CONFERENCE ROOM Our conference room is utilized for meeting with potential customers, meetings with city and county officials regarding current hoarding cases, and small company meetings including ongoing education for both biohazard and hoarding remediation. We occasionally use this room for one on one help with hoarders, as well. This room gives us the potential to show videos, photos, and deliver presentations to any number of clients in an effort to show them exactly what our company is all about. Steri-Clean Inc has a large warehouse to accompany the need to house all items from hoarding jobs that we do not throw away, including all donations, paperwork to be shredded, electronic waste to be recycled, household hazardous waste to be properly disposed of, and old prescription medications that are to be properly destroyed. While we can remove anywhere from 5-10 tons of waste from homes per day, we do our best to limit the amount of waste that goes to our local landfills by recycling and donating as much of the clutter as possible, and by not including in that waste items that may be dangerous to our environment. Steri-Clean Inc recovers over 100,000 pounds of electronic waste each year, 100% of which is picked up to be recycled. Steri-Clean Inc cares deeply about our environment and is proud to say that we contribute as much as possible to the effort to maintain our efforts of being a “green” company. And by the way, did you notice that all of our vehicles are unmarked? We respect the privacy of our clients and believe in complete discretion when working with them. |
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